Information We Collect
CCS may collect the following categories of Information, in conjunction with our Services, described in more detail below and including one or more of the following: (A) information you provide to us; (B) information we may automatically collect; (C) information collected by cookies and technologies; and (D) information we may receive from third parties. The covered information herein is collectively referred to as “Information” and may encompass “Personal Information” or “Personal Data”, as those terms are defined under applicable law. Information may include any information relating to an identified or identifiable natural person, who could be identified either directly or indirectly by reference to an identifier such as name, identification number, location data, online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
A. Information You Provide to Us
In furtherance of CCS’ provision of Services, you may provide us with Information, including one or more of the following:
- Individual identifiers, such as name, username, and/or date of birth;
- Contact information, such as mailing address, telephone number, and/or email address;
- Commercial information, such as products and/or Services purchased, obtained, and/or considered;
- Communications, preferences, and other Information provided to us, such as messages (including via webforms), opinions, and feedback that provided to us, user preferences (e.g., regarding receipt of updates or marketing information), and/or other Information shared with CCS when contacted us directly (e.g., via customer support services); and/or
Additional Information as otherwise described at the point of collection and/or pursuant to mutual agreement/consent.
Sensitive Information
CCS may collect and/or process Information, deemed under certain laws as “sensitive information” or “sensitive data” within one or more of the following categories:
- Geolocation data, such as physical location, if location services are enabled on relevant devices;
Authentication data, such as account personal information and log in credentials, including unique identifiers such as username, account number, and password; - Payment Information, such as debit or credit card information, in combination with a required security or access code, collected for purpose of processing payment for products or Services.
- Social Security number;
- Driver’s license number;
- State identification card number; and/or
- Passport number.
If required by applicable law, CCS will collect consent, prior to collection and/or processing of information potentially included in one of the categories of sensitive Information described above.
B. Information We May Automatically Collect About You
CCS’ Services automatically may collect certain categories of usage and technical Information. This Information is used to facilitate operation of CCS’ Services, maintain quality of Services, and provide general statistics regarding use of Services. This Information may include one or more of the following:
- IP address, which is the number associated with the service through which you access the Internet, such as your ISP (internet service provider);
- Date and time of your visit or use of our Services;
- Domain server from which you are using our Services;
- Type of computer, web browsers, search engine, operating system, or platform you use;
- Data identifying web pages visited prior to and after visiting our website or using our Services;
- Your movement and activity within the website, which is aggregated with other Information; and
- Mobile device Information, including the type of device you use, operating system version, and device identifier (or “UDID”).
C. Information Collected by Cookies & Technologies
We (and/or certain service providers operating on our behalf) may collect information regarding your activity, or activity on devices associated with you, over time, on our Website/applications and across non-affiliated websites/applications, to analyze users’ experience in order to improve our provision of Services. We may collect this Information by using certain technologies, including cookies, web beacons, tags, and scripts, as further described below.
- Cookies or Browser Cookies. A cookie is a small file placed on the hard drive of your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you select this setting, you may be unable to access some parts of our Website and related Services. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when you direct your browser to our Website. For more information about the cookies we use and to manage your preferences, please visit our Cookie Policy, available at: Cookie Policy.
- Flash Cookies. Certain features of our Website may use locally-stored objects (or Flash Cookies) to collect and store information about your preferences or activity. Flash Cookies are not managed by settings on your browser. Information on how to delete Flash Cookies is available at: https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects._
- Web Beacons. Our Website and emails related to CCS Services may contain small electronic files, known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs), which permit CCS, for example, to count users who have visited the Website or opened an email from CCS, to record the popularity of a certain Website section, or to verify CCS system and server integrity). CCS also uses UTMs and web beacons – in HTML emails – to determine whether recipients open the emails and/or click on links included in the emails.
- Analytics and Fraud Detection. CCS may use Analytics tools, such as Google Analytics, to compile data regarding Website traffic and use of Services. Google may share compiled data with outside third-party services and websites, for their use in furthering advertising networks. We may also use reCAPTCHA, a tool which utilizes advanced risk analysis techniques to distinguish humans and bots in order to protect the Website from fraud, spam, and/or abuse. Google’s Privacy Practices are available at: Privacy Policy – Privacy & Terms – Google.
- Mobile Application Technologies. If you access our Services through our mobile application, we may automatically collect Information about your device, your phone number, and your physical location.
D. Information We May Receive From Third Parties
We may collect additional Information about you from third-party websites, social media platforms, and/or sources providing publicly available information (e.g., from the U.S. postal service) to provide Services to you, prevent fraud, and support marketing and advertising purposes.
This Privacy Policy applies only to Information collected in relation to our Services. We are not responsible for privacy and security practices of other websites or social media platforms or the information they may collect (which may include IP address). Third parties should directly be contacted regarding their respective privacy policies. Inclusion of other website links or content does not constitute or imply an endorsement or recommendation by CCS of any website, social media platform, and/or content.