Systems & Change Management

Best-in-class fundraising operations require strong systems, processes, and workflows. CCS Systems & Change Management evaluates and optimizes your data infrastructure to reduce cost and increase revenue.

We are experts in change management and help development teams get to the root of their data challenges through our question-driven approach and data visualization. Whether you use spreadsheets or a CRM like Salesforce, Blackbaud, or Tessitura, we meet you where you are. We collaborate with your team and key data stakeholders to build a framework that supports the ideal entry, management, prioritization, and application of data.

Our Systems & Change Management team helps you answer questions like:

• What processes are vital for a healthy development program?
• What is the current state of our processes and operations, and why is it this way?
• How can we improve, simplify, or standardize the processes?
• How can we create better alignment between our development and finance teams to improve everyone’s workflows?
• How did we get here? What goals do all the stakeholders involved have?
• Are we answering the right questions? Are the right people at the table?
• Do we know who should do what next?

Interested in learning more?

Let’s discuss how we can help optimize your internal systems to meet your fundraising goals.

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Featured Systems and Change Management Case Studies

Northeastern University

Northeast US

CCS assisted Northeastern with a planning study, interim management, predictive modeling, and data analytics to support their $500 million comprehensive campaign.

Portland Art Museum

Western US

The Portland Art Museum engaged CCS to provide a mid-campaign assessment, campaign management support, and additional capacity-building support. As a result, the $141M Connection Campaign has become the largest and most successful campaign in the Museum’s 129-year history.

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