2024 CCS Philanthropy pulse report

Key Findings:

  • Fundraising revenue grew across the board in FY22. However, organizations with larger fundraising budgets saw better revenue performance than that of their peers.
  • With donor retention a top challenge, only 48% of organizations reported retaining over half their new donors in the previous 12 months.
  • Only about one-third of organizations increased fundraising staff in 2023, but 68% have increased staff pay.
  • While fundraiser comfort in using data has increased over the past 3 years, most organizations are not yet leveraging AI technology.

Philanthropy Pulse SECTOR SPOTLIGHTS

Dive into our sector spotlights below for data specific to Arts & Culture, Health, Higher Education, Human Services, Primary & Secondary Schools, and Faith.

As you dive into the report and sector spotlights, what data points stick out to you?

Join the conversation on social media by using #2024CCSPhilanthropyPulse.

EXPLORE MORE CCS RESEARCH REPORTS

Publication

2023 Philanthropic Landscape, 12th Edition

August 29th, 2023

Featuring essential philanthropic research from all major sources in the industry, this exclusive report examines key themes in American philanthropy and the latest data on giving by US individuals, foundations, and corporations.

Publication

Philanthropy Pulse Report Library

February 15, 2024

Discover previous editions of CCS’s Philanthropy Pulse report to understand how nonprofit fundraising practices have evolved over several years.

How can we help you?

Our unique, customized approach can provide your organization with of-the-moment, sustainable solutions.

Download the Human Services Spotlight infographic, or explore the 2024 Philanthropy Pulse report in its entirety.


This Human Services Sector Spotlight is adapted from CCS’s 2024 Philanthropy Pulse report to provide an in-depth look at the data provided by 143 survey respondents from that sector.

fundraising practices

Following an 8% three-year decrease in human service nonprofit revenue in 2022, most human services organizations (59%) report revenue increases vs. their prior fiscal year, as compared to 57% across all sectors. Just over half (53%) of organizations get 20% or less of their giving in the form of non-cash assets, which is the highest rate among each of the other sectors.

Just over half (53%) of human services organizations anticipate no change in their fundraising revenue in the coming year as a result of the upcoming election and pending public policies. While it is certainly important to research the political giving of your largest donors in advance of major requests, know that history tells us that donors continue to support their favorite charitable causes during an election year.

trends in funding priorities

In the past twelve months, organizations saw an increase in demand or outsized growth of funding for the following specific services.

human services sector projections and priorities

Sixty-seven percent (67%) of participants expect major and mid-level gifts and annual appeals to increase in 2024. Organizations might consider using wealth screening and an RFM analysis to mine your prospect list for meaningful opportunities, particularly after many human service nonprofits expanded their donor databases during COVID-19 crisis support. Seventy-five percent (75%) of respondents believe DEI is important to define their organization’s values, compared to 77% across sectors.

staffing and resourcing in the human services sector

In 2023, 38% of responding human services organizations increased their fundraising staff, compared to about one-third across sectors. This is also the highest rate among each of the other sectors. While 68% of all organizations increased staff pay by 1-10% over the past three years, 69% of organizations in this sector saw an increase. While seeking to attract talented staff, human service nonprofits might consider highlighting this figure and challenging other assumptions at the onset of the recruitment process.

donor acquisition and retention

Fifty-four percent (54%) of organizations indicate that their number of new donors has increased in the past 12 months, which is similar to 57% across sectors. Forty-four percent (44%) of organizations report retaining over half of their new donors over the past 12 months, compared to 67% overall. Human services nonprofits might consider leveraging specialized legacy societies as a powerful donor acquisition and retention tool.

human services data and technology

Sixty-four percent (64%) of participants describe their organization’s reporting and analytics capabilities at a leading level or higher of sophistication, versus 58% across sectors. While 58% of all organizations have not addressed the use of AI technology in their operations, 54% in this sector have not. Human services nonprofits could leverage guiding questions to implement AI in their fundraising practices.


The data on this page was curated from a questionnaire taken by over 600 responding organizations during the fall of 2023, reporting on FY23 results.


This Arts and Culture Sector Spotlight is adapted from CCS’s 2024 Philanthropy Pulse report to provide an in-depth look at the data provided by 58 survey respondents from that sector. A variety of arts and culture organizations are represented in this year’s report.

fundraising practices

Most arts and culture institutions (59%) report revenue increases vs. their prior fiscal year, as compared to 57% across all sectors. About half (47%) of organizations get 20% or less of their giving in the form of non-cash assets, despite evidence that nonprofits accepting non-cash donations grow nearly five times faster on average than organizations accepting only cash gifts.

arts & culture projections and priorities

At least 64% of participants expect major and mid-level gifts and annual appeals to increase in 2024. Seventy-one percent (71%) believe DEI is important to define their organization’s values, compared to 77% across sectors. Embracing inclusivity and focusing on DEI issues can be crucial for engaging next-gen donors who prioritize global issues embedded in the arts and culture sector, such as social justice and free expression​​.

staffing and resourcing in the arts & culture sector

In 2023, 29% of participating organizations increased their fundraising staff, compared to about one-third across sectors. While 68% of all organizations increased staff pay by 1-10% over the past three years, 69% of organizations in this sector saw an increase. Beyond fundraising staff, many arts and culture organizations are turning to their board members for additional advancement support.

donor acquisition and retention

Sixty percent (60%) of organizations indicate that their number of new donors has increased in the past 12 months, as compared to 57% across sectors. Fifty-three percent (53%) of organizations report retaining over half of their new donors over the past 12 months, compared to 67% overall.

The introduction of flexible donation options like 'Donate Now, Pay Later' might be beneficial, especially in engaging a broader range of donors​​. Many arts and culture institutions are also rethinking their membership strategies by segmenting members as either transaction-motivated or mission-motivated. Using segmentation can help inform your tailored approach to fundraising and communication for each type of member. Moreover, CCS has found more effective prospecting through donor segmentation with our clients.

arts & culture data and technology

Half of the participants describe their organization’s reporting and analytics capabilities at a leading level or higher of sophistication, versus 58% across sectors. While 58% of all organizations have not addressed the use of AI technology in their operations, 72% in this sector have not. This poses a huge opportunity for arts and culture institutions: the use of AI in identifying prospective donors, generating donor narratives, and other applications for authentic relationships can offer significant support​​.


The data on this page was curated from a questionnaire taken by over 600 responding organizations during the fall of 2023, reporting on FY23 results.


This Faith Sector Spotlight is adapted from CCS’s 2024 Philanthropy Pulse report to provide an in-depth look at the data provided by 50 survey respondents from that sector.

Respondents representing a congregation, house of worship, or parish constituted the most common (47%) type of survey participant. The four most common religious affiliations included Roman Catholic (57%), Anglican/Episcopal (18%), Jewish (8%), and Presbyterian (8%).

fundraising practices

Just under half (48%) of all religious organizations report revenue increases vs. their prior fiscal year, as compared to 57% across all sectors. The majority (52%) of organizations get 20% or less of their giving in the form of noncash assets.

Eighty-one percent (81%) of religious institutions achieved 0-20% of their endowment in 2023. Religious institutions might consider leveraging endowment fundraising tactics from the education sector to inform an alternative approach to sustainable funding.

religious institutions’ projections and priorities

Fifty-two percent (52%) of participants expect major and mid-level gifts and annual appeals to increase in 2024. With a renewed focus on digital giving, faith-based organizations might consider highlighting faith-based values in online communications. For example, Jewish synagogues could include a Tzedakah donation page on their website.

Sixty-eight percent (68%) of respondents believe DEI is important to define their organization’s values, compared to 77% across sectors.

To support pastoral planning, houses of worship participated in a myriad of staff exercises (below). Religious leadership could leverage our seven steps for planning, implementing, and integrating a visioning workshop at their congregation.

staffing and resourcing in the faith sector

In 2023, 18% of responding organizations increased their fundraising staff, compared to about one-third across sectors. While 68% of all organizations increased staff pay by 1-10% over the past three years, 48% of organizations in this sector saw an increase. In one national survey of Christian institutions, 37% cited staff recruitment and retention as their top challenge. Improved benefits, increased pay, and a focus on staff referrals may help support funding and retaining top talent at your faith institution.

donor acquisition and retention

Sixty-four percent (64%) of organizations indicate that their number of new donors has increased in the past 12 months, as compared to 57% across sectors. Sixty-four percent (64%) of organizations report retaining over half of their new donors over the past 12 months, compared to 67% overall. Faith-based institutions might consider leveraging specialized legacy societies as a powerful donor acquisition and retention tool.

Notably, 66% of Catholic respondents achieved over 80% of their annual stewardship appeal goal. Successful parishes leverage peer-to-peer strategies and archdiocesan resources to ensure an efficient approach to fundraising.

data and technology in the faith sector

Forty-eight percent (48%) of participants describe their organization’s reporting and analytics capabilities at a leading level or higher of sophistication, versus 58% across sectors. While 58% of all organizations have not addressed the use of AI technology in their operations, 70% in this sector have not. Faith institutions could could leverage guiding questions to implement AI in their fundraising practices.
 


The data on this page was curated from a questionnaire taken by over 600 responding organizations during the fall of 2023, reporting on FY23 results.

Download the Higher Education Spotlight infographic, or explore the 2024 Philanthropy Pulse report in its entirety.


This Higher Education Sector Spotlight is adapted from CCS’s 2024 Philanthropy Pulse report to provide an in-depth look at the data provided by 56 survey respondents from that sector. The most recent data reports that higher education institutions witnessed a notable 12.5% increase in philanthropic donations, reaching $59.50 billion, with significant growth in donations directed towards restricted endowments, largely for scholarships, and academic research.

A variety of higher education organizations are represented in this year’s report.

fundraising practices

Most institutions (63%) report revenue increases vs. their prior fiscal year, which is the highest rate among each of the other sectors and the combined rate (57%). About two in five (43%) schools get 20% or less of their giving in the form of noncash assets. Though often overlooked, there is potential in retirement assets for charitable giving; institutions of higher education might consider focusing on noncash donation vehicles that offer personal financial advantages during major gift conversations.

Most funding for institutions of higher education comes from major gifts, followed by foundation and corporate grants. Notably, 11% of all corporate giving over the past 20 years has gone towards higher education.

higher education projections and priorities

Seventy-seven (77%) of participants expect major and mid-level gifts and annual appeals to increase in 2024, which is the greatest rate when compared to other sectors. Likewise, seventy-seven (77%) of respondents believe DEI is important to define their school’s values, which is the same percentage reflected across sectors. Fundraising for DEI initiatives at colleges and universities will remain a key link between school values and DEI outcomes, such as the growing need for support reflected in a recent national survey.

staffing and resourcing in the higher education sector

In 2023, 29% of responding institutions increased their fundraising staff, compared to about one-third across sectors. While 68% of all organizations increased staff pay by 1-10% over the past three years, 75% of schools in this sector saw an increase. Managing fundraising efficiency and staff ratios in light of these evolving sector dynamics remains an important way to maximize ROI and employee satisfaction.

donor acquisition and retention

Alumni continue to be a key source of new and existing donors among institutions of higher education. The top three alumni engagement strategies include alumni reunions/events (59%), annual giving campaigns (50%), and targeted digital communications (43%).

Forty-five percent (45%) of higher education institutions indicate that their number of new donors has increased in the past 12 months, as compared to 57% across sectors. Colleges and universities might consider sourcing new donors by re-engaging those closest to their organization, including board members and faculty.

Fifty percent (50%) of schools report retaining over half of their new donors over the past 12 months, compared to 67% overall.

data and technology in higher education fundraising

Sixty-one percent (61%) of participants describe their organization’s reporting and analytics capabilities at a leading level or higher of sophistication, versus 58% across sectors. In recent years, great strides have been made at universities across the country to develop comprehensive data management protocols.

The two most common measures of efficacy and performance tracked by institutions of higher education are the number of new gifts (76%) and the number of proposals/solicitations (69%). While 58% of all organizations have not addressed the use of AI technology in their operations, 70% in this sector have not.


The data on this page was curated from a questionnaire taken by over 600 responding organizations during the fall of 2023, reporting on FY23 results.

This Primary and Secondary Education Sector Spotlight is adapted from CCS’s 2024 Philanthropy Pulse report to provide an in-depth look at the data provided by 89 survey respondents from that sector.

fundraising practices

Most schools (55%) report revenue increases vs. their prior fiscal year, as compared to 57% across all sectors. According to NAIS Facts at a Glance, the median funds received were $1.4 million for independent schools.

Just under half (49%) of schools get 20% or less of their giving in the form of non-cash assets. Overall, schools’ fundraising revenue was led by the annual fund (42%), followed by the below sources:

annual fund updates for primary and secondary education

Most primary and secondary schools (62%) report that they never or rarely receive multi-year commitments to their annual fund. Schools might consider performing a wealth screening and RFM analysis in order to discover existing donors who might be interested in such a major commitment.

Of all sources, responding schools’ annual fund support comes mostly from parents (32%). Evolutions in donor sources for your type of school may offer additional insights for segmenting and engaging donors.

projections and priorities for primary and secondary schools

Sixty-four percent (64%) of participants expect major and mid-level gifts and annual appeals to increase in 2024. Eighty-four percent (84%) of respondents believe DEI is important to define their school’s values, compared to 77% across sectors. This is the highest rate among each of the other sectors, a trend that gained particular momentum in recent years and was evident in last year’s report.

staffing and resourcing in the primary and secondary school sector

In 2023, 30% of responding schools increased their fundraising staff, compared to about one-third across sectors. While 68% of all organizations increased staff pay by 1-10% over the past three years, 78% of schools in this sector saw an increase. This is the highest increase among each of the other sectors. Notably, the median salaries for directors of advancement and directors of development for 2023 were $147,950 and $120,000, respectively.

donor acquisition and retention

Forty-eight (48%) of schools indicate that their number of new donors has increased in the past 12 months, as compared to 57% across sectors. Fifty-six percent (56%) of schools report retaining over half of their new donors over the past 12 months, compared to 67% overall. Whether or not your school is in the position to campaign, key tactics like strengthening your culture of philanthropy and establishing a major gift initiative can help onboard and sustain key supporters.

data and technology for primary and secondary schools

Sixty-five percent (65%) of participants describe their school’s reporting and analytics capabilities at a leading level or higher of sophistication, which surpasses all other sectors individually and the 58% reported across sectors collectively. While 58% of all organizations have not addressed the use of AI technology in their operations, 55% in this sector have not.


The data on this page was curated from a questionnaire taken by over 600 responding organizations during the fall of 2023, reporting on FY23 results.


This Health Sector Spotlight is adapted from CCS’s 2024 Philanthropy Pulse report to provide an in-depth look at the data provided by 82 survey respondents from that sector.

Survey respondents represented the following types of healthcare organizations:


fundraising practices

About half of healthcare institutions (49%) report revenue increases vs. their prior fiscal year, as compared to 57% across all sectors. Two out of every five (41%) healthcare organizations get 20% or less of their giving in the form of non-cash assets. Healthcare nonprofits might consider corporate funding partnerships with digital health startups: nonprofits would align with industry-focused and tech-forward initiatives, and healthcare companies would partner with mission-aligned efforts to appeal to their value-based investors.

Just over half (54%) of healthcare organizations organize fundraising efforts (e.g., major gifts, annual funds) by a combination of geography (3%), hospital facility (5%), and service line (8%). Others (32%) organize their efforts by other means, such as fundraising channels.

Most (33%) fundraising revenue comes from major gifts. Healthcare fundraising professionals might consider establishing a regular cadence of meetings with major donors, with trackable goals and outcomes, to ensure a steady stream of potential opportunities. On average, fundraising revenue at healthcare institutions comes from the following sources:

Most (61%) respondents have fully centralized fundraising operations, as compared to 3% who are fully decentralized. Fourteen percent (14%) are becoming more centralized, while 2% are transitioning to more of the latter. Still, 17% report being hybrid.

health sector projections and priorities

Seventy-three percent (73%) of participants expect major and mid-level gifts and annual appeals to increase in 2024. Eighty-four percent (84%) of respondents believe DEI is important to define their organization’s values, compared to 77% across sectors. Various tactics for understanding the needs of your community, including asking emergency room physicians about health equity issues, could offer direction for fundraising needs to align your actions with your values.

staffing and resourcing in the health sector

In 2023, 34% of responding healthcare institutions increased their fundraising staff, which is similar to rates across sectors. While 68% of all organizations increased staff pay by 1-10% over the past three years, 73% of organizations in this sector saw an increase. Healthcare nonprofits might consider creating opportunities for upward mobility and other tactics to support staff amidst a fast-paced and high-achieving work environment.

The top two engagement tactics for physician’s involvement in fundraising efforts include participating in recognition and stewardship efforts (35%) and participating in outreach initiatives (33%). One-third (33%) of institutions report that physicians are not engaged in their fundraising efforts.

donor acquisition and retention in the health sector

Sixty-five percent (65%) of healthcare organizations indicate that their number of new donors has increased in the past 12 months, which is the highest rate among each of the other sectors, and 7% greater than all sectors combined. Thirty-five (35%) of institutions report retaining over half of their new donors over the past 12 months, compared to 67% overall. Healthcare nonprofits might consider leveraging specialized legacy societies as a powerful donor acquisition and retention tool.

data and technology at healthcare institutions

Sixty percent (60%) of participants describe their organization’s reporting and analytics capabilities at a leading level or higher of sophistication, versus 58% across sectors. While 58% of all organizations have not addressed the use of AI technology in their operations, only half (51%) in this sector have not. Healthcare nonprofits could ask themselves guiding questions to implement AI in their fundraising practices.

The data on this page was curated from a questionnaire taken by over 600 responding organizations during the fall of 2023, reporting on FY23 results.

As the leading strategic consulting partner for nonprofits, CCS Fundraising is committed to understanding how organizations like yours can navigate the shifting philanthropic landscape and best position themselves for fundraising success.

Our annual Philanthropy Pulse report compiles and contextualizes survey data to guide fundraisers, offering insights into the modern strategies nonprofits employ for development. Check out previous editions of our main report below:

The cover image of the 2023 CCS Philanthropy Pulse report.
The cover image of the 2022 CCS Philanthropy Pulse report.

2nd Edition, 2023

1st Edition, 2022

CCS Philanthropy Pulse SECTOR SPOTLIGHTs

In addition to the main report, CCS explores fundraising practice data by nonprofit sector. Check out our spotlights from previous years for Arts & Culture, Health, Higher Education, Human Services, Primary & Secondary Schools, and Faith below.

EXPLORE MORE CCS RESEARCH REPORTS

Publication

CCS Philanthropy Pulse

February 15, 2024

The 2024 CCS Philanthropy Pulse report serves as a guide for fundraisers, offering insights into the modern strategies nonprofits employ for development and highlighting avenues for fundraising success.

Publication

2023 Philanthropic Landscape, 12th Edition

August 29th, 2023

Featuring essential philanthropic research from all major sources in the industry, this exclusive report examines key themes in American philanthropy and the latest data on giving by US individuals, foundations, and corporations.

Interested in our services?

CCS turns insights into actions, challenges into opportunities, and fundraising goals into mission impact.

A commitment to diversity, equity, and inclusion (DEI) should be essential to advancement professionals who have a responsibility in how they acquire, store, and use data. DEI is not a one-and-done concept and should be at the heart of everything a nonprofit does— especially regarding donor data.

Vered Siegel, Senior Director at CCS Fundraising and Chair of the Association of Advancement Services Professionals (aasp)’s DEI in Advancement Data Task Force, and Felecia McCree, Senior Director on CCS’s Systems & Change Management team and member of the task force, addressed this very subject in aasp’s 2024 eBook, Diversity, Equity, & Inclusion (DEI) for Advancement Services: Best Practices for Today’s Success. We asked them to expound on why and how advancement services should integrate DEI principles.

Q: Why should DEI matter to those in Advancement Services?

A headshot of Vered Siegel.

Vered: Ultimately, Advancement Services as a profession owns and is responsible for constituent biographical data in the fundraising database. To this end, DEI is a lens by which to look at our donors’ and prospects’ identities:

  • How do they define themselves, and how does our institution define them? Are those definitions aligned?
  • How does responsibility for identity data impact our fundraising success, our relationships with constituents, and our team’s strategy?

I think it comes down to promoting human dignity: accepting other people’s identities as part of the big picture of human flourishing. I got into the nonprofit sector because I felt called to promote that flourishing. Society commonly misjudges “data people” as disconnected from the humans our data reflects, but it’s absolutely untrue. We are the stewards of identity in data form.

Q: Why should organizations think about DEI in data collection, usage, and storage?

A headshot of Vered Siegel.

Vered: Splitting best practice recommendations across collection, storage, and usage in Diversity, Equity, & Inclusion (DEI) for Advancement Services: Best Practices for Today’s Success was critical because every organization is on a unique timeline in its DEI data management. For example, some organizations might read the document and notice that they align well with best practices in storage but haven’t considered all the implications of collection. By separating these three content areas, we reject the premise that if you’re early in your journey in one area, the rest is insurmountable. On the contrary—I think every organization can identify at least one area where they are at the cutting edge of the best practice today, even if the checklist for the rest might be quite long.

Q: What can we learn from equitable data practices?

A headshot of Felecia McCree.

Felecia: It is important to increase representation whenever possible—we continue to learn about disparities in past datasets that have led to inaccuracies in predictions, analytics, and outcomes. When organizations embrace equitable data practices, they become better informed in making decisions that impact all segments of the communities they serve. It allows them to consider everyone impacted by their analytical findings and recommendations, which is crucial for fostering inclusivity.

Equitable data practices can also help uncover hidden biases, helping nonprofits mitigate the risk of perpetuating disparities in underserved communities, and ensuring that future decisions are based on data that accurately reflects the diversity of their constituents.

Q: How does DEI help nonprofits better use their data?

A headshot of Felecia McCree.

Felecia: Nonprofits can only benefit when their accumulated donor data accurately reflects the communities they serve. That’s because it can lead to more targeted, effective, and inclusive outreach to those who will directly benefit from program offerings and services.

Additionally, DEI principles can help guide the ethical management of sensitive personal information. It is becoming more important than ever to protect the rights and privacy of those who are vulnerable to attack based on their gender identities or ethnic backgrounds.

Q: Are there any common mistakes nonprofits make when implementing DEI efforts in their databases?

A headshot of Vered Siegel.

Vered: Yes—I think the most common mistake nonprofits make to meet the moment is to focus effort and energy on collecting a large amount of data with no plan. It’s a well-intentioned mistake. The thought behind it is that even if you don’t know what you’d do with data about someone’s race or gender identity, it might come to use one day. But, I challenge nonprofits to consider the effort and energy expended in pursuing a data-maximalist ideology. If you’ve never needed it before, and it takes a great deal of time, effort, energy, and money to obtain and store, yet you have no plan for what to do with the data once you have it, was pursuing it really worth it?

Q: We know from the 2024 CCS Philanthropy Pulse report that many nonprofits struggle with communicating with donors about DEI. Do you have any advice for them?

A headshot of Vered Siegel.

Vered: I think it’s really interesting that giving to BIPOC and LGBTQ+ organizations grew in 2023 according to the 2023 CCS Philanthropic Landscape report. I sense that identity-based philanthropy benefits much more from data management that likewise embraces donor identities in a way that promotes their humanity and dignity. After all, if your organization serves queer inner-city youth but your database only tracks the gender options “male,” “female,” and “other,” how aligned is your DEI data strategy with your organizational mission? That’s why in that same report CCS recommends developing culturally competent donor cultivation/solicitation approaches. One way this manifests in advancement services is through segmentation: using data fields to divide your donors into categories to develop custom approaches to donor relationships.

But just because you can track something doesn’t mean your donors would like to be categorized that way. The eBook touches on this explicitly, asking: “Just because you can, does it mean you should?”

I can share a real-life example:

I once helped an organization build out their ask strings for direct mail. This was the kind of project where I would typically extrapolate the $10, $25, $50 from raw data and examine individual donors’ prior giving, engagement, and other factors to get the string just right. In discussing their prior formula, I learned that they only used numbers in multiples of five for their ask strings despite a sizable quantity of donors giving $18, $36, or $72.

The organization threw out those “non-standard giving amounts” as noise in the data, but the donors persisted in giving those amounts. I quickly pointed out that these donors were likely Jewish, and giving in multiples of 18 was a cultural norm for them. They were not just randomly giving these numbers to break the data model!

We carefully pulled out those donors, and instead of offering the $10, $25, or $50 ask strings, we built ask strings in multiples of 18. Over two years, engagement from these donors went up. They were more likely to answer phone calls, more likely to return an appeal with a check, and their giving increased over the two years I was with the client.

Cultural competency is critical for fundraising success

Explore DEI best practices in Advancement Services in aasp’s 2024 eBook, and learn more about CCS Fundraising’s Systems & Change Management services.

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CCS Philanthropy Pulse

February 15, 2024

The 2024 CCS Philanthropy Pulse report serves as a guide for fundraisers, offering insights into the modern strategies nonprofits employ for development and highlighting avenues for fundraising success.

Article

DEI Communication Strategies for Independent School Fundraising

February 5, 2024

Discover how to reach donors authentically and successfully through school fundraising communications including events, messaging, and digital outreach.

Diversity, equity, and inclusion (DEI) is top of mind for independent schools as they aim to drive equitable social impact, and communications provide a link between fundraising and DEI strategy. According to the 2024 CCS Philanthropy Pulse, 84% of respondents in the primary and secondary education sector indicated that DEI is important in developing their strategic plans for future fundraising priorities, distinguishing the sector as a leader in DEI strategy. In fact, 93% of schools discuss DEI with donors—a rate 6% higher than all sectors combined. Additionally, a recent study by the Graduate School of Education & Psychology at Pepperdine University​ revealed that one of the five pillars of DEI in education institutions is communication, community education, and outreach.

While working alongside our nonprofit partners and recognizing both our ongoing growth and the dynamic nature of our efforts, CCS Fundraising has learned helpful DEI communication strategies for independent schools drawn from community-centric fundraising principles, which we share below.

INTEGRATE DEI IN YOUR Donor EngagemenT TACTICS

DEI Policies and Practices

Educating potential donors on your independent school’s DEI policies and practices is a key step in developing a more inclusive philanthropy model. Utilize the school website, annual reports, alum magazines, and donor conversations as crucial opportunities to underscore your dedication to DEI. Clearly outlining inclusive programs, policies, and practices, supported by relevant data, is a transparent and proactive way to positively shape your school’s community and culture. This strategic approach reinforces the idea that philanthropy acts as a catalyst for genuine and lasting positive change within the communities you serve.

DEI and Collateral

Fundraising materials are an opportunity to highlight a diverse narrative of students, parents, faculty, and alums and can feature testimonials from various perspectives and voices.  Ensure fundraising material visually reflects your school’s values and aligns with your school’s voice by instituting a review and approval process led by your DEI leaders.

Applying DEI to Outreach and Strategy

Within the donor cycle, where prospects typically navigate a shared “moves management” journey, it is important to recognize that each donor follows a unique path to a successful solicitation. Personalizing engagement involves considering various factors. For instance, prospects who have benefited from financial aid may find inspiration (or lack thereof) in their personal student experiences. Donors with an international background may approach philanthropy with perspectives distinct from those in American households. In addition, considerations around a prospect’s religious affiliations can significantly influence their interest in philanthropy. Attention to details, including meeting/event dates, numerical preferences, and preferred solicitors, allows you to tailor your approach thoughtfully.

DEI and Events

Whether your independent school is actively in a campaign or growing its annual fund, you are likely holding fundraising and engagement events throughout the year with various goals. When planning for these events, it is important to consider location, guest list, and programming to ensure that they are welcoming, inclusive, and serve the full community.

DEI and Volunteers

Engagement is a key metric of campaign success and an excellent way to increase perspectives, promote diverse voices, and intentionally build inclusive teams.

Without deliberately keeping DEI un mind, however, volunteer committees—in campaigns or, more broadly, in volunteer leadership—may reflect singular perspectives or become particularly homogenous. When planning a volunteer committee, it is important to utilize a volunteer matrix, consider scheduling constraints, and prioritize long-term volunteer cultivation.

DEI in Stewardship

Major gifts, endowed funds, and scholarship stewardship are important ways to celebrate the impact of your school community’s generosity, recognize donors for their contributions, and inspire future philanthropy. In recent years, CCS has strategized in partnership with independent school clients to take steps to avoid reinforcing negative stereotypes such as:

  • Biases and stereotypes around the demographics and/or “typical profile” of a scholarship student 
  • Tokenism and othering of scholarship students 
  • Donor access to information about or contact with minors

Rather than providing scholarship funders with detailed reports about, or compulsory thank you letters from, scholarship recipients, schools have taken a comprehensive, uniform, yet detailed approach to steward donors who give to scholarships or have named scholarship funds.

A report might include:

  • Aggregate Data on Financial Aid Funds - Number of financial aid students by class or campus, notes from advisors or student testimonials (consider anonymizing students), historical growth of financial aid budget (total budget, #/% of students receiving aid)
  • Financial Aid in Action – stories and/or letters from alums who have graduated high school and have volunteered to provide testimonials as adults.
  • Intentional Inclusive Language Choices – consider framing language like: “All students of distinction and great potential attend this school regardless of their ability to pay.”

In drafting these materials, it is important not to equate improving DEI practices and the provision of financial aid as synonymous.  While providing financial aid can be a way to diversify a school’s student body, this is not always the case.

DEI Improves the Fundraising Landscape

Fostering an inclusive philanthropic environment within educational institutions requires a comprehensive approach to donor engagement, outreach, and stewardship, specifically focusing on DEI. Adopting these DEI-centric practices throughout outreach, events, materials, reporting, stewardship, and volunteer engagement will allow your school to mirror the evolving landscape of philanthropy and better integrate inclusivity into its donor engagement strategies.

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6 Fundraising Event Tips Your Nonprofit Needs Today

April 18, 2024

Fundraising events can bolster your nonprofit’s giving strategy if you plan and execute them effectively. Drive donor engagement, retention, and, ultimately, giving to your organization with our fundraising event tips.